IndiGo Airlines Trip Reports:
Some Background Information:
IndiGo is an Indian budget airline company headquartered at Gurgaon, India. It is the fastest growing and also the largest airline in India with a market share of 32.6% as of May 2014. The airline offers 534 daily flights connecting to 37 destinations including 5 international destinations with its primary hub at Delhi's IGI Airport. It presently operates a fleet of 84 aircraft belonging to Airbus A320 family.
IndiGo operates to 37 destinations in India and abroad with 534 daily flights. In January 2011 IndiGo received a license to operate international flights after completing five years of operations. IndiGo's first international service was launched between New Delhi and Dubai on 1 September 2011. Over the following weeks, the international services were expanded to serve Bangkok, Singapore, Muscat and Kathmandu from New Delhi and Mumbai. Now international flights are also running from several cities including Chennai, Bangalore and Kolkata.
IndiGo's speciality is a boarding ramp that allows people riding in a wheelchair to get into the plane comfortably. These are a common feature among airlines outside of India.
In order to reduce operational overhead, IndiGo operates only the Airbus A320 family of aircraft in its fleet. It generally purchases new aircraft. As of 22 November 2014, IndiGo operates 85 such aircraft and the average fleet age is 2.9 years. IndiGo operated a total of 100 Airbus A320-200 aircraft and 16 has been phased out which was leased in 2006-2007 to keep average age low. IndiGo aimed to have a fleet size of 40 aircraft by 2010, and induct all the 100 aircraft it had ordered by 2015–2016. In February 2012, IndiGo took the delivery of its 50th aircraft. On 15 January 2013, the first IndiGo A320-200 was rolled out with sharklets, the aeroplane is registered with VT-IFH. On 4 November 2014 IndiGo took delivery of its 100th aircraft and therefore completing its initial order of as many aircraft back in 2005. The Airbus A320neo family aircraft will be delivered between 2016 and 2022.
IndiGo operates to 37 destinations in India and abroad with 534 daily flights. In January 2011 IndiGo received a license to operate international flights after completing five years of operations. IndiGo's first international service was launched between New Delhi and Dubai on 1 September 2011. Over the following weeks, the international services were expanded to serve Bangkok, Singapore, Muscat and Kathmandu from New Delhi and Mumbai. Now international flights are also running from several cities including Chennai, Bangalore and Kolkata.
IndiGo's speciality is a boarding ramp that allows people riding in a wheelchair to get into the plane comfortably. These are a common feature among airlines outside of India.
In order to reduce operational overhead, IndiGo operates only the Airbus A320 family of aircraft in its fleet. It generally purchases new aircraft. As of 22 November 2014, IndiGo operates 85 such aircraft and the average fleet age is 2.9 years. IndiGo operated a total of 100 Airbus A320-200 aircraft and 16 has been phased out which was leased in 2006-2007 to keep average age low. IndiGo aimed to have a fleet size of 40 aircraft by 2010, and induct all the 100 aircraft it had ordered by 2015–2016. In February 2012, IndiGo took the delivery of its 50th aircraft. On 15 January 2013, the first IndiGo A320-200 was rolled out with sharklets, the aeroplane is registered with VT-IFH. On 4 November 2014 IndiGo took delivery of its 100th aircraft and therefore completing its initial order of as many aircraft back in 2005. The Airbus A320neo family aircraft will be delivered between 2016 and 2022.
IndiGo's livery is mostly painted in indigo and white colours. The bottoms of the aircraft are painted in indigo, followed by sky blue stripes below the wings. The upper portion is given a white background along with the airline's name written in indigo. A dot-line structure of an aircraft is painted near the noses of IndiGo's aircraft. IndiGo's official website goindiGo.in is written on the engines, which have an indigo background. Finally, the tail is mostly indigo again, with the carrier's name written at the top in indigo, a sky blue stripe in the middle, on a white background. On the belly of the aircraft are 20 spots depicted as a plane representing the airline's logo.
Being a low-cost carrier, none of IndiGo's flights have business class or first class sections. It offers only economy class seating. To keep fares low, IndiGo does not provide complimentary meals in any of its flights, though it does have a buy-on board in-flight meal programme. No in-flight entertainment is available, but the airline provides an in-flight catalogue Hello 6E which gives information about various duty-free products which can be bought on board.
IndiGo offers premium services, where the passengers, at a higher fare, can avail additional benefits like a pre-assigned seat and meals on board. It also offers a service called IndiGo Corporate Programme for corporate travellers.
On 26 September 2014 IndiGo launched a Pay Later service under which registered users of IndiGo can go to its website and after selecting the flight can click on the 'Pay Later' button to hold the reservation. The customer will get a reservation number (PNR). The PNR will automatically get cancelled if payment is not made within the six hours. To make payment against the on-hold PNR, customers can make the payment on IndiGo's website.
IndiGo offers premium services, where the passengers, at a higher fare, can avail additional benefits like a pre-assigned seat and meals on board. It also offers a service called IndiGo Corporate Programme for corporate travellers.
On 26 September 2014 IndiGo launched a Pay Later service under which registered users of IndiGo can go to its website and after selecting the flight can click on the 'Pay Later' button to hold the reservation. The customer will get a reservation number (PNR). The PNR will automatically get cancelled if payment is not made within the six hours. To make payment against the on-hold PNR, customers can make the payment on IndiGo's website.